Official Privacy Document

Privacy Policy Petronas 77 –
Our Commitment to Protecting Your Data

Your privacy is our priority. This policy explains in detail how Petronas 77 collects, stores, uses, and protects your personal information as a member of our platform.

Last Updated: 1 January 2026
256-bit SSL Data Encryption
PDPA Compliant Data Protection Act
Not Sold Data Not Sold
Full Control Your Rights Are Protected
Limited Data Collection

Petronas 77 only collects data that is strictly necessary to operate our services – name, email, phone number, and transaction information. We do not collect excessive or irrelevant data.

Bank-Grade Protection

Your data is protected with the same 256-bit SSL encryption used by Malaysian banking institutions. No sensitive information is stored in directly readable format.

No Third-Party Sharing

Petronas 77 does not sell, rent, or share your personal data with advertisers, data brokers, or any third parties unrelated to the operation of our platform.

Full Control in Your Hands

As a member, you have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 14 business days.

Malaysian Legal Compliance

The Petronas 77 privacy policy is built on full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 – the primary law governing the processing of personal data in the country.

Data Breach Notification

In the event of any security incident involving member data, Petronas 77 is committed to notifying affected members within 72 hours of the incident being confirmed.

πŸ“‹ Quick Summary: Petronas 77 collects your data to operate your account and services, protects it with high-grade encryption, never sells it to anyone, and gives you full control to manage or delete it. For full details, please read each section below.

1

Introduction and Scope of This Privacy Policy

Petronas 77 ("we", "the platform") is fully committed to protecting the privacy of every member and user of our platform. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information when you use the Petronas 77 website and mobile application.

This policy is prepared in accordance with the requirements of the Personal Data Protection Act (PDPA) 2010 Malaysia and applies to all individuals who register, browse, or use Petronas 77's services in any capacity.

By registering an account or using the Petronas 77 platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of our platform and contact us for the deletion of any existing data where applicable.

2

Types of Personal Data We Collect

Petronas 77 collects your personal data through two main channels: directly (information you provide yourself) and automatically (data generated during your use of the platform). Below is a detailed breakdown of the types of data we collect:

Data Category Example Information Collection Method
Identity Data Full name, Malaysian identity card number, date of birth Registration form
Contact Data Email address, phone number, residential address Registration forms, profile updates
Financial Data E-wallet account numbers (Touch 'n Go, DuitNow, GrabPay), transaction records in RM Deposit/withdrawal process
Usage Data Betting history, games played, login times Automatically during use
Technical Data IP address, device type, web browser, operating system Automatic (server logs)
Communication Data Customer support conversation records and emails sent to us Support Interactions

⚠️ Important Note: Petronas 77 will never ask for your full credit card number or bank account password through any channel, including email, live chat, or phone. If you receive such a request claiming to be from Petronas 77, please report it to our security team immediately.

3

How We Use Your Personal Data

Every piece of data we collect has a specific and legitimate purpose. Petronas 77 use your personal data for the following purposes:

  • Account Management: Creating and maintaining your member account, processing registration, login, and identity verification where required.
  • Transaction Processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u (FPX), and CIMB Clicks, as well as withdrawals of winnings in MYR (RM).
  • Service Provision: Enabling you to access all Petronas 77 services, including Sports Betting on the Malaysia Super League and EPL, Live Casino, e-sports, lottery, and promotions.
  • Service Communications: Sending important notifications about your account, policy updates, promotions you have opted in to, and responses to your enquiries.
  • Security & Fraud Detection: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and violations of our terms of service.
  • Platform Improvement: Analyse aggregated, anonymised usage patterns to improve the user experience, develop new features, and resolve technical issues.
  • Legal Compliance: Fulfilling legal obligations under PDPA 2010 and reporting requirements to the relevant authorities where mandated by Malaysian law.

βœ“ Petronas 77 Guarantee: We never use your data for purposes beyond those stated above. Should we wish to use your data for any new purpose not listed here, we will obtain your consent beforehand.

4

Third-Party Data Sharing and Disclosure

Petronas 77 does not sell, rent, or trade your personal data to any third party for their marketing or commercial purposes. However, there are limited situations in which we may need to share certain information:

  • Payment Processors: Required transaction data is shared with authorised payment processors (Touch 'n Go payment gateway, DuitNow, GrabPay, and partner banks) solely to facilitate deposits and withdrawals in RM.
  • Technology Providers: Technology infrastructure providers responsible for hosting, security, and analytics tools for the Petronas 77 platform. All such providers are bound by strict confidentiality agreements.
  • Legal Authorities: Where required by court order, regulatory directive, or applicable Malaysian law, including for the purposes of financial crime investigation.
  • Business Transfers: In the event that Petronas 77 is involved in any merger, acquisition, or asset sale, member data may be transferred to the new entity, with advance notice provided to members.

πŸ’‘ No Third-Party Advertising Policy: Petronas 77 does not share your personal data with advertising networks, data brokers, third-party social media platforms, or any entity that uses such data to build a marketing profile about you. This is our written commitment to all members.

5

Petronas 77 Data Security Measures

Petronas 77 continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we have in place include:

  • 256-bit SSL/TLS Encryption: All communications between your device and Petronas 77 servers are encrypted using the same industry-leading standards employed by Malaysia's major banks.
  • Data at Rest Encryption: All personal data stored in our database is encrypted, meaning that even if someone were to gain physical access to the database, the data cannot be read without the encryption key.
  • Tiered Access Control: Access to member personal data within Petronas 77's internal systems is restricted to staff with a legitimate operational need only, with full audit logs maintained.
  • Two-Factor Authentication (2FA): Available as an optional add-on for member accounts to prevent unauthorised access even if your password has been compromised.
  • Regular Security Testing: Petronas 77 conducts regular penetration testing and security audits carried out by certified third-party security experts.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts in real time.
6

Cookie Policy

Petronas 77 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

You can manage your cookie preferences through your web browser at any time. However, disabling essential cookies may affect the functionality of the Petronas 77 platform. For optional cookies, you may opt out without impacting your core use of the platform.

7

Data Retention Period

Petronas 77 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law. The following outlines our retention period guidelines:

  • Active Account Data: Retained for the lifetime of your active account with Petronas 77.
  • Data After Account Closure: Financial transaction records and identity information are retained for 7 years after account closure as required by Malaysian financial laws for audit and anti-money laundering compliance purposes.
  • Communication Logs: Customer support conversation records are retained for 2 years for quality assurance and dispute resolution purposes.
  • Technical Log Data: Server access logs and technical data are retained for 90 days before being automatically deleted.
  • Marketing Data: If you have opted out of marketing communications, this preference is updated immediately and kept on record as confirmation that you do not wish to receive marketing communications.

πŸ’‘ Note: Once the designated retention period has elapsed, your data will be securely deleted or anonymised using industry-standard methods, ensuring it cannot be recovered or traced back to you.

8

Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 and Petronas 77's internal policies, you have the following rights regarding your personal data:

πŸ‘οΈ
Right of Access

Request a copy of all personal data we hold about you in a readily readable format.

✏️
Right to Rectification

Request correction of any inaccurate or incomplete data held in our records.

πŸ—‘οΈ
Right to Erasure

Request deletion of your personal data, subject to our legal retention obligations.

β›”
Right to Object

Object to the processing of your data for specific purposes, such as direct marketing, at any time.

πŸ“¦
Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

⏸️
Right to Restriction

Request a restriction on the processing of your data in specific circumstances while a dispute is being resolved.

To exercise any of the above rights, send a written request to support@petronas77.click with the subject line "Privacy Rights Request". We will process your request within 14 working days. Identity verification may be required before the request is processed.

9

Privacy of Children Under 18

The Petronas 77 platform is strictly for individuals who are 18 years and above only. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that information belonging to a person under the age of 18 has been collected without our knowledge, we will take immediate steps to:

  • Suspend the relevant account immediately while an investigation is carried out.
  • Delete all related personal data as promptly as possible once age verification has been completed.
  • Return any remaining account balance to the original deposit method.

⚠️ To Parents and Guardians: If you suspect that your underage child has registered or used the Petronas 77 platform, please contact us immediately at support@petronas77.click. We will handle this situation promptly and with full sensitivity.

10

Changes to This Privacy Policy

Petronas 77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technological requirements, or changes to applicable laws in Malaysia.

When material changes are made to this policy, we will:

  1. Updating the "Last Updated" date at the top of this page.
  2. Displaying a clear notice on the Petronas 77 platform homepage for a minimum of 30 days.
  3. Send email notifications to all active members regarding important changes.
  4. In cases of significant changes affecting your rights, seek your explicit consent again where required.

It is your responsibility to review this policy periodically. Your continued use of the Petronas 77 platform after any changes constitutes your acceptance of the updated policy.

11

Contact Our Data Protection Officer

Petronas 77 has appointed a Data Protection Officer responsible for ensuring compliance with this privacy policy across all our operations. If you have any questions, concerns, or complaints regarding privacy and data protection, please reach us via:

  • Privacy Email: support@petronas77.click (Subject: Privacy Enquiry)
  • Live Chat: Available 24/7 on the Petronas 77 platform – please indicate that your enquiry is related to data privacy
  • Response Time: Within 2 working days for privacy enquiries; 14 working days for formal data rights requests

If you are not satisfied with how we have handled your privacy complaint after the internal process is completed, you have the right to file a complaint with Malaysia Department of Personal Data Protection under the Ministry of Communications and Digital.

βœ“ The Petronas 77 Promise: We regard your trust as our most valuable asset. Every privacy enquiry will be handled with seriousness, transparency, and within the stated timeframe. Your privacy is not merely a legal obligation to us β€” it is a core value that underpins the trust of the Petronas 77 community.

Your Data is Safe. Petronas 77 Trustworthy.

Now you know how we protect your data. Register with confidence and enjoy Malaysia's best betting experience with complete peace of mind.

256-bit SSL PDPA Compliant Data Not Sold Full Control
Bahasa Melayu